Platform Notification: (5429789225, High Complaint Rate, May, 2026)

Booking .com

High Complaint Rate — 5429789225 IATA/TIDS: PC205812 Dear Hotel, a guest concern has been formally recorded You can examine the full report content here. The list of complaints still under review appears below: https://admin.booking.com/hotel/hoteladmin/extranet_ng/manage/booking?res_id=5429789225&hotel_id=205812&lang=en-us&from_confirmation=1 Due to the combination of high complaint volume, repeated negative reviews, and low guest satisfaction, your property may be removed unless corrective actions are implemented immediately Please take time to analyze the provided evidence and evaluate the suggested methods carefully Failure to resolve the issue within 30 days may lead to removal of your property Should you need any clarification, please contact our team. Email: customer.service@booking.com Kind regards, The Help Center

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