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| Dear Accommodation Partner, |
| Notification: Guest has informed us about an issue faced during their time at the hotel. |
| Booking Agreement Details: 313915274 (Thu, 28 November 2025 - Wed, 30 November 2025). |
| Please review the feedback from the guest and respond as needed within 24 hours starting from the moment you received this notification. |
| In case of an unanswered notification and an eligible refund, the amount will be paid to the guest and recovered from your property. |
| |
| For any queries concerning this reservation, please do not hesitate to contact us. |
| Best regards, |
| Booking.com Customer Service |
|
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