Client Alert involving Booking Confirmation # 24850077296

Booking .com
 

Complaint of service — 5370161247
IATA/TIDS: PC398396

Dear Partner, we recorded a service complaint from a recent stay, and we kindly request prompt action.
You may access the complaint for reference here.
This section outlines complaints still requiring action:
https://admin.booking.com/hotel/hoteladmin/extranet_ng/manage/booking?res_id=5370161247&hotel_id=398396&lang=en-us&from_confirmation=1
We advise that guest requests be resolved without delay to maintain smooth service operations.
Please carefully review the complaint and proposed steps for addressing the matter.
Dear Partner, remember that if complaints continue to build up, bookings may be paused until the matter is addressed.

If you have queries about this reservation, feel free to reach out. Email: customer.service@booking.com

Kind regards,

The Booking.com Team

 

Booking.com
Herengracht 597, 1017 CE Amsterdam, Netherlands

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