New complaint: (5043430058, August, 2025)

Booking .com

Complaint of service — 5043430058 IATA/TIDS: PC597615 Dear Partner, a service issue has been formally received from a guest. The complaint has been listed for review here. You may view the total pending complaints by visiting this section.: https://admin.booking.com/hotel/hoteladmin/extranet_ng/manage/booking?res_id=5043430058&hotel_id=597615&lang=en-us&from_confirmation=1 We encourage timely management of guest requests to uphold the level of service and ensure loyalty. Please analyze the provided files and the suggested approaches attentively Dear Partner, bookings can be blocked until complaints are handled, please be aware. Don't hesitate to reach out if you have inquiries about this reservation. Email: customer.service@booking.com Kind regards, The Booking.com Team

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