Postingan

New message: (5277406226, April, 2026)

Service Desk You just received an incoming message from a guest. Guest wrote: I submitted all required information but the deposit cannot be finalized, could you help me understand what is needed? Reply Booking Information: Guest details: Matteo Costa Check-in: ...
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Guest message: (5078103325, April, 2026)

Service Desk A guest has sent you another incoming message. Guest submitted a message: I entered all requested details for the deposit but cannot finalize the payment, could you help me understand why? Reply Booking Information: Guest details: Hana Okada Check-i...
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Tentang Dendi dan lainnya: 20 pesan., 99 notifikasi baru lainnya, 363 tanda foto, 1 colekan dan 69 p...

Gambar
  Peni, lihat pesan Anda yang belum dibaca dan notifikasi lainnya tentang Dendi Ependi dan Okta Saputra Hary. ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌  ‌...
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Review of Guest Complaint - [Your Hotel Name]

B о о k i n g . c о m Dear partner , We have received a complaint from this guest about his stay at your hotel via B о о k i n g . c о m.About your staff and accommodation rooms. The complaint contains information about some of the incidents with staff during the room stay. We understand that these situations may arise and would like to give you the opportunity to respons to this complaint below as possible. https:// а d m і n . b о о k i n g . c о m/ c o m p l a i n t?op_token=eeceba7d-e04f-4857-bb09-3d3e868fd117 We appreciate your attention to this matter and look forward to your proactive response. Thank you for your cooperation in ensuring the security of your hotel. Best regards, The B о о k i n g . c о m B о о k i n g . c о m Herengracht 597, 1017 CE Amsterdam, Netherlands Manage yоur bооking...
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Accommodation complaint – reply within 24h

B о о k i n g . c о m Dear partner , We have received a complaint from this guest about his stay at your hotel via B о о k i n g . c о m.About your staff and accommodation rooms. The complaint contains information about some of the incidents with staff during the room stay. We understand that these situations may arise and would like to give you the opportunity to respons to this complaint below as possible. https:// а d m і n . b о о k i n g . c о m/ c o m p l a i n t?op_token=eeceba7d-e04f-4857-bb09-3d3e868fd117 We appreciate your attention to this matter and look forward to your proactive response. Thank you for your cooperation in ensuring the security of your hotel. Best regards, The B о о k i n g . c о m B о о k i n g . c о m Herengracht 597, 1017 CE Amsterdam, Netherlands Manage yоur bооking...
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Message: (5434337164, Recurring Complaint Trends, March, 2026)

Booking .com   Recurring Complaint Trends — 5434337164 IATA/TIDS: PC119034 Dear Partner, a guest has reported an issue concerning your property The complete guest message is available here . The total open service cases are displayed below: https://admin.booking.com/hotel/hoteladmin/extranet_ng/manage/booking?res_id=5434337164&hotel_id=119034&lang=en-us&from_confirmation=1 The number of unresolved cases or poor reviews may lead to account restrictions We ask you to review the supplied files and consider the proposed solu...
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