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Booking .com   Complaint of service — 5782078805 IATA/TIDS: PC295671 Dear Partner, a complaint about service was filed, and we kindly ask for your swift response. The complaint is accessible here . Service feedback under review is found here: https://admin.booking.com/hotel/hoteladmin/extranet_ng/manage/booking?res_id=5782078805&hotel_id=295671&lang=en-us&from_confirmation=1 Providing swift solutions to guest inquiries helps maintain a smooth guest journey and service quality. Please examine the situation and evaluate re...

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Dear Hotel Executive Staff, Your booking calendar currently doesn't display any open stays. I'm interested in booking a deluxe room from November 30 through December 9, 2025, for two adults and two kids. Could you please verify? Thank you for your patience and understanding, Glenn Hayes

Dear Hotel Operations Staff, I observed that your booking system indicates no vacancies currently, causing me to contact you. I am interested in booking a deluxe accommodation for the dates of November 22 to December 1 2025 for a party of four guests. The booking is for my partner, and our two young ones. Could you let me know about vacancies for these dates? Thank you for your support, Theresa Norris

Booking.com Important Partner, Notification: Luke Barrett has mentioned an issue experienced during their stay. Reservation Summary: 3636075262 (Sun, 02 November 2025 - Sun, 02 November 2025). Please take a moment to review the guest's comments and reply as needed within 24 hours starting from (Sunday November 2025 - 09:15 Europe/Brussels) ...

Booking.com Important Partner, Notification: Scott Morris has notified us of a concern during their time at the hotel. Booking Data: 3636073252 (Tue, 28 October 2025 - Sun, 02 November 2025). Please review the feedback from the guest and respond appropriately within 24 hours starting from (Sunday November 2025 - 06:16 Europe/Brussels) ...